Mossy Volkswagen is a well-known brand that has established a reputable presence in the automotive industry. With a focus on providing high-quality vehicles and exceptional customer service, Mossy Volkswagen has become a trusted choice for car buyers. As a dealership, Mossy Volkswagen aims to create a positive and hassle-free experience for their customers, offering a wide selection of new and pre-owned Volkswagen vehicles to suit various needs and preferences. With a team of knowledgeable and friendly staff, Mossy Volkswagen strives to assist their customers in finding the perfect vehicle that fits their lifestyle and budget. Not only does Mossy Volkswagen prioritize customer satisfaction, but they also prioritize the overall well-being of their community and environment. Through their commitment to sustainable practices and community involvement, Mossy Volkswagen sets itself apart as a brand that truly cares.
Reviews
🚨 SCAM ALERT 🚨
I just leased a 2024 Atlas Peak edition today and when it came time to jump on the phone with Lori in the finance department, I was aggressively encouraged to purchase their maintenance plan. I made it very clear that I would probably only keep this vehicle for one or two years max and after lowering the price arbitrarily on this plan several times I still said no. Next I called a different Volkswagen dealership only to be told that the first two years of maintenance and service are free! she was trying to get me originally to sign up for almost $600 just to get a single oil change in three years from now! This was a scam and I would highly recommend going to a different dealership if you want a Volkswagen. This place is unethical.
I had a very serious incident with my 2022 Volkswagen with my sunroof exploding for no reason the vehicle is almost brand new barely 14 months old and my sunroof exploded Daniel in the service department told me it was an act of God. How convenient is that that Company Mossy group makes 971,000+ a day times that to $354 million in one year and they can’t help me out by paying my $500 deductible that car was in my garage for 39 days with no sunroof telling me it’s a manufacturing defect they manufactured in Michigan had to wait and make an appointment to get it fixed. Poor quality over there at mossyVolkswagen. thanks for all your help. Good luck people.
I had an amazing experience at Mossy Volkswagen. Frank in financing and Danny, who helped me choose the right car, were both fantastic. They made leasing my car stress-free and easy. Their team really cares about their customers, and their expertise and professionalism made the process a breeze. Highly recommend!
Trent was a wonderful sales consultant, provided great communication, had a very real approach to any questions I had, and followed up a couple days later ensuring I was pleased with the purchase. Gina made the financial part smooth and answered any questions. Both employees made me feel like I made a wonderful decision, and I absolutely would experience it again. Trent wins for making the purchase of a car less than 90 minutes!
This place is a scam. Took the 2020 Tiguan to diagnose a crackling noise from the sun shade. They ripped the sun shade screen, left greasy print all over the head liner and left the sun shade half-ripped out of the tract and non functioning. Then they had the audacity to call and say that it would cost $3000 to fix because they had to replace the entire sun roof assembly.
Ray and Frank at the VW dealership are the dream team you want when buying a car! ⭐⭐⭐⭐⭐
Ray is a car wizard! His expertise and dedication to finding the perfect vehicle for us were beyond impressive. He patiently answered all our questions and made sure every detail was taken care of. He's not just a salesman; he's a car matchmaker!
And then there's Frank, the paperwork king with a hilarious twist. He made the usually mundane process of signing documents an absolute riot. His humor and personality brightened our day and turned a chore into a memorable experience.
Together, Ray and Frank redefine what it means to provide exceptional customer service. They are a dynamic duo who genuinely care about their customers' needs and happiness. If you're car shopping, don't miss the opportunity to work with these two. They'll make your car-buying journey a breeze, and you'll leave with a smile as big as your new car's windshield! 🌟🚗😄
Trevor and Frank from Mossy Volkswagen are fantastic! They both worked to make sure we had a great experience buying a new car. I would highly recommend Mossy to anyone in the market for a new car.
Ricky was very helpful, knowledgeable, and friendly! He provided detailed information, recommendations, and updates throughout the day. Service was completed in a timely manner, and all of my concerns were addressed.
Location
1695 Auto Park Way S, Escondido, CA 92029, United States
Hours
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